Our client is seeking an experienced Content Writer to develop clear, engaging, and member-focused content for Claims Digital communication templates and core website experiences. This role will create and refine content across a variety of digital channels, ensuring messaging is consistent, effective, and aligned with the member experience. Key Responsibilities Develop concepts and write clear, engaging, and compelling copy for a variety of Claims Digital experiences, including member-facing website content and communication templates. Partner with sales, marketing, and cross-functional stakeholders to understand products, services, content requirements, target audiences, and messaging objectives. Create, edit, and refine content to ensure accuracy, consistency, readability, and alignment with established brand voice and style guidelines. Translate complex information into simple, accessible, and member-friendly messaging that supports a positive digital experience. Collaborate with business partners, designers, and other stakeholders to facilitate alignment on content updates and digital experience enhancements. Prepare articles, marketing materials, promotional content, and other communications as needed. Manage multiple writing projects simultaneously, prioritizing deliverables and meeting tight deadlines in a fast-paced environment. Use feedback, critical thinking, and curiosity to identify opportunities to improve content clarity, effectiveness, and the overall member experience. Required Qualifications 5+ years of professional writing, copywriting, content development, or related experience. Exceptional writing, editing, verbal, and written communication skills. Strong project management, organizational, and time management skills, with the ability to manage multiple priorities and deadlines. Experience developing customer-facing or member-facing content for digital platforms, websites, or communications. Ability to adapt language, tone, and messaging to different audiences, products, and communication channels. Strong critical thinking, attention to detail, curiosity, and problem-solving skills. Experience collaborating with cross-functional teams and facilitating stakeholder alignment. Proficiency with Figma, Microsoft PowerPoint, and Microsoft Word. #J-18808-Ljbffr
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