Job Description
Job Description
Job Description
A JACK Cleveland Casino Table Games Dealer:
- Delivers great customer service by dealing all games offered by JACK Cleveland in a friendly and helpful manner with an upbeat/positive attitude.
- Assists in training guests not familiar with various table games products.
- Promotes table and poker games and serves guests while standing on dead games.
- Demonstrates an effective working knowledge of dealing policies and gaming procedures
- Deals games in accordance with internal controls, Ohio Casino Control Commission regulations and company policy.
- Able to maintain applicable departmental dealer efficiency metrics.
- Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game
- Always presents oneself as a credit to JACK Entertainment and encourages others to do the same
- Safeguard casino assets.
- Responsible for the protection and control of the game.
- Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentation’s listed in JACK Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities.
- Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
- Advises Floor Supervisor of any disputes or arguments that may arise during the game.
- Support and maintain JACK courtesy guidelines at all times.
- Promote outstanding guest relations.
- Perform other duties as assigned.
- Assists in training guests not familiar with various table games products.
- Demonstrates an effective working knowledge of dealing policies and gaming procedures.
- Able to maintain applicable departmental dealer efficiency metrics.
- Presents oneself in a polished, professional and service-minded way and encourages others to do the same.
PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:
- Life and Disability Insurance
- Free Parking
- Generous Paid Time Off Plan
- Discounted Team Member Meals
- Education Assistance up to $3,600 a year
- 401(k) Savings Plan and Match
- Paid Breaks
Knowledge, Skills, & Abilities
- There are a couple of things that we need from you to make sure you’re the right candidate:
- Must be able to work independently.
- Must be able to continuously perform repetitive hand, arm, and shoulder motion.
- Must be able to sit, stand or walk for long periods of time (4 hours).
- Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
- Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
- Respond to visual and aural cues.
- Must have the manual dexterity to operate a computer and other necessary office equipment.
- Must be able to tolerate areas containing dust, loud noises and bright lights.
- Must be able to work varied shifts, weekends and holidays as needed.
- Ability to speak distinctly and persuasively.
- Must be able to read, write, speak, and understand English
Education & Experience Requirements
- High school diploma or equivalent is required.
- Excellent customer service skills are essential
- Must be able to perform basic math quickly
- Must be able to get along with co-workers and work as a team
- Must present a well-groomed appearance
- Well-developed interpersonal skills
- Must enjoy entertaining and communicating with the public
- Must be 21 years of age.
Skill Set Must Include One Of The Following Games Or Game Combinations Which Could Include Two Core Games:
- Blackjack, and five (5) Carnival Games
- Carnival Games: - Ultimate Texas Hold-Em, 3 Card, Mississippi Stud, Pai Gow Poker, Deuces Joker Wild, I Luv Suits, ( a.k.a. High Card Flush)
- Roulette (Core)
- Mini Baccarat (Core)
- Craps (Core)
License Requirements
- Ability to obtain, and maintain a Ohio Casino Control Commission Gaming Occupational License within the State of Ohio
Job Tags
Work at office, Shift work, Weekend work